Frequently Asked Questions
Everything you need to know about our hair removal technology and shopping experience.
How does the no!no! hair removal technology work?
Our devices utilize patented Thermicon technology, which transmits a gentle wave of heat to the hair follicle. This process crystallizes the hair above the skin and treats the root to reduce hair regrowth over time without the pain of waxing or the nicks of shaving.
Is it safe for all skin types and hair colors?
Yes, unlike laser or IPL treatments that rely on pigment contrast, our thermal technology is safe and effective for all skin tones and all hair colors, including blonde, grey, and ginger hair.
What is your shipping policy?
We offer standard and expedited shipping options. Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and satisfaction guarantee?
We offer a 60-day money-back guarantee. If you are not completely satisfied with your results, you can return the device within 60 days of purchase for a full refund, excluding shipping and handling fees.
How often should I use my no!no! device?
For the best results, we recommend using the device 2-3 times per week during the first few months. Frequency can be reduced as hair regrowth becomes thinner and less frequent.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free installment plans through our financing partners at checkout.